Please keep in mind that due to variances in species, your item may not appear exactly like the one pictured. Individual specimens’ approximate size ranges may also differ.
**Please carefully acclimate xenias as they are sensitive to to salinity changes**
Fast Shipping and Professional Packing
Thanks to our longstanding association with UPS FedEx DHL and other top global carriers, we are able provide various shipping options. Our warehouse personnel are expertly trained and will wrap your products according to our exact and precise specifications. Before shipping your items will be carefully inspected and secured. We deliver to thousands of customers each day across different countries. This is a sign of our determination to become the biggest online retailer in the world. The warehouses are located in Europe in the same way as they are in USA.
Note: Orders with more than one product are assigned a specific processing period dependent on the particular product.
Before shipping We will inspect thoroughly the items you've ordered. Today, the majority orders will be delivered within 48 hours. The estimated delivery time is between 3 and 7 days.
Returns
Due to multiple parties which include the factory as well as the warehouse, we cannot effectively manage inventory. The actual inventory can fluctuate at any time. Be aware that your order will be out of stock after the order has been placed.
Our policy runs for 30 days. If thirty days have passed from the date you purchased the product, we are unable to offer you a return or exchange.
In order for your item to be considered eligible for return the item must not be opened and in the same state as you received it in. It must also still be in the original package.
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